Our top solutions designed to meet business needs

Technology Solutions
  • Procurement Bidding Platform
    Bidding procurement solutions to reach both urban & rural vendors
  • CRM's
    Customer engagement and retention management platform.
  • E-Portal
    Employee life cycle management for HR & payroll management.
  • Digital Marketing
    Better customer experience and engagement through social media.
Telecom Solutions
  • Bulk SMS
    SMS burst tool for marketing campaigns and customer support.
  • IVR
    Customised IVR designed for individual / business needs.
  • API
    API's to communicate with your existing business applications.
    URL shortening, Customised links and link Analytics.
Manpower Solutions
  • Email & Chat Support
    Customer management & retention through email & Chat support
  • Inbound/Outbound
    Inbound and Outbound sales and customer support.
  • Training & Development
    Corporate trainings on leadership & management effectiveness.
  • NOC Support
    Real time server monitoring & trouble shooting for data centres.
Business Automation Solutions
  • Digital Workforce
    Robotic workforce for all your repetitive business task.
  • Business Transformation
    Transform your business with better technology.
  • Business Consulting
    Connect with the experts to improve your business operations.
  • AI based Solutions
    Technology at its best with AI and more cognitive solutions..

Global Presence


Have a look at our Products & Services



UnifiedBuzz is a flagship product of Eben Telecom and a leading mobile convergence solution provider in the Asia-Pacific region. We enable organisations to harness network, device and channel capabilities to improve service delivery and customer engagements. UnifiedBuzz provides a host of services like Enterprise Messaging, OTP Solutions, Bulk Messaging Solutions, SMPP Solutions and various other Voice-based solutions and services.

My Portal

My Portal is a dynamic HR database management system with an easy-to-use interface to manage, process, retrieve and communicate all HR-related activities in a seamless manner. By using My Portal, organisations can maintain and retrieve data in a convenient manner, conduct employee surveys and send essential communications to employers in a timely manner. Employees can access and manage organisational information easily and advantageously.


If you need elements such as tables, comments, description areas, tabs and many others, we've got you covered. We took into consideration multiple use cases and came up with some specific features you would love to use. They're appealing and easy to use for the end user navigating your website.

eProp Manager

eProp Manager is a versatile real estate management software that provides customers with end-to-end property management solutions. Whether you are a property manager of a large number of units to be rented, leased or serviced in different locations or a property broker trying to lease or rent units in various properties across different sites, eProp Manager makes managing properties convenient and straightforward for you. The inventory management facility, the auto reminder facility, the contract management feature, the work orders to schedule maintenance activities of units, the booking orders, commission tracking, lead management, real-time analytics and reporting facilities in the eProp Manager will give you the comfort and convenience of managing all your properties efficiently 24x7 online, from anywhere.
EProp Manager


OSBBA is a simple communication platform between the farmers and the procurement team of companies for easy procurement of raw materials. The application helps the organisation save time and money by assisting them in procuring raw materials easily and at a competitive price. It also allows organisations to plan production periods, make bulk purchases and avoid the need for intermediaries in procurement. The application is easy to use and connects with the SAP software of the organisations.

Why would you choose EBEN?


Vast BPO Experience

Eben has been in the Contact Centre business for the last 24 years, serving clients from various industries like Banking & Financial Services, Telecom, Insurance, Automobile, Educational Institutions, Media, Medics, Consumers Products etc. We make use of our experience and expertise to operate Contact Centre solutions for clients.


Robust IT Infrastructure

Eben has a robust IT infrastructure to secure client data and support client solutions in Contact Center.


Experienced Leadership Team

Eben has a committed and experienced leadership and middle management team, leading and managing operations in an efficient manner and delivering client requirements.

logo logo

Use of Latest Technologies

Eben has been using the latest technologies like Robotic Process Automation to simplify the work process, reduce time, save cost and human resources and derive the accuracy of reports for clients. Eben has an in-house development team at Infopark, Cochin, that develops customised contact centre solutions for clients.


Multiple BCP Centres

Eben has Contact Centres in multiple locations, giving clients better reach and alternate backups in case of an emergency.


Learning & Development Team

Eben has an in-house learning and development team that focuses on developing the competencies of employees, resulting in higher productivity.

Eben is your best strategic partner for all your business needs. We can serve you with the following solution.


Eben Telecom is one of the pioneers in Contact Centre Operations with experience and expertise in serving customer needs for the last 24 years. Eben has a comprehensive and updated perspective on how to manage customer relationships more effectively.


More than 800 employees are working with Eben Telecom, supporting the top brands and helping them achieve their customer engagement and sales goals.


There are various modes to support customers, starting from Chat/Email support, Inbound/Outbound Customer Service & Sales, NOC support and other customised supports based on client business needs.


Unified Buzz is an SMS burst marketing platform used across the globe with our URL shortening app (alternative for Bitly). This platform has helped clients achieve their sales and marketing goals with less effort and cost.


Digital Marketing solutions play a significant role in enhancing the Learning & Development Team.


Our SMS platform & CRM does customer engagement through WhatsApp and allows you to have delivery updates and other activities to reduce customer effort.


IVR assistance is significant support that we provide for most of our contact centre clients. IVR assistance will guide the callers to exemplary service without any human intervention. This will save time and cost for the organisations. Customers will find explicit step-by-step instructions, leading them to the right services and pure customer satisfaction.


My Portal, a Payroll & Employee Life Cycle management platform, is the best solution for all your HR-related and payroll problems.


With the help of Customer Relationship Management (CRM), we build customer relationship applications for all clients based on their specific needs.


Apart from this, we also have a great team of technology experts to work on your customised business needs.


Most businesses engage their employees in redundant and mundane tasks, be it invoice processing, order completion, or other back-office activities. This leads to an increased workforce, time, cost and errors.


By getting to do these day-to-day tasks using robotic software (Digital Workforce), you automate your business and transform it into the most efficient and cost-effective model, thereby growing revenues, reducing costs and driving efficiencies.


Our innovative Robotic Software (RPA) can be configured to any business applications your employees use (from word/excel to SAP and even other mainstream applications). These bots will log in as an employee and complete all the rule-based tasks as programmed daily and can be put to work for 24 hrs.

Trusted by Top Brands